Contact Us

BJC Medical Group is committed to improving your health care experience and welcome your questions and feedback. The form below is for general information purposes and is not intended for emergencies, medical diagnosis, patient care issues or vendor sale inquiries. If you or a loved one is experiencing an emergency and need immediate treatment, please call 911 or go to the nearest emergency room.

Helpful Information

  • Have a change to an appointment with your provider? Appointment changes or cancellations should be submitted through MyChart, or by calling the clinic.
  • Have a question about your medication or treatment plan? Current patients should reach out to their provider directly through MyChart, or by calling the clinic.
  • Looking for a new physician or nurse practitioner for medical care? You can use our Find a Doctor online search tool to help you choose a provider that best meets your needs and preferences.
  • Have a question about your hospital or clinic bill? Contact us at 314-362-8400 or toll-free 855-362-8400.
  • Need a copy of a medical record? To request a copy of your medical record or that of a deceased loved one, visit medical records request.
  • Have a question about BJC’s Accountable Care Organization (ACO)? Contact us at 314-996-7020 or toll-free at 844-996-7020.
  • Are you a journalist with the media and need assistance? Use our media contact form and the media relations team can help you find an expert to assist with a story or newsworthy trend.

Contact Us

Questions and comments submitted using this contact form will be responded to during normal business hours, Monday-Friday, 8 a.m. to 5 p.m.